Refund policy

What is your return policy?

If you are not entirely satisfied with your order, please contact our customer services at support@tmvcare.com and we will do everything we can to remedy the concern.

 

Can I exchange an item?

We do not offer exchange at this time.

 

I received the wrong item. Can I obtain a free refund?

We can issue full refund or we can send you the correct item free of charges. Please email us at support@tmvcare.com

 

How long does it take to process a refund?

Please allow up to 14 days for your return to be processed. All refunds will be provided via the original method of payment.